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Administrative Professional FAQ

What type of work can I do with an Administrative Professional Certificate?

In today's workplace, Administrative Professionals play an increasingly important role in coordinating and maintaining an effectively run office. As a graduate of the Administrative Professional Certificate program you will have the skills needed to manage the administrative activities within an office setting including: preparation of various types of correspondence, reports and spreadsheets; maintaining files and inventories; handling inquires; scheduling appointments; and compiling and recording data. You will also be expected to have extensive knowledge of computers and electronic equipment.

Graduates have found work in private, public and non-profit organizations including:

  • Government - municipal, provincial, and federal
  • Oil and gas companies
  • Legal agencies
  • Land development companies
  • Engineering firms
  • Transportation and logistic companies
  • Not-for-profit organizations
  • Banking and other financial institutions
  • Sales and marketing

In addition to holding a certificate or diploma in Office Administration what other skills will I need to be successful in this profession?
As part of your responsibilities you will often be dealing directly with the public. As a result, you will be required to have excellent communication and interpersonal skills. You should also have an eye for detail, be a problem solver and have strong critical thinking skills.

Where do I study?
This program is taught at Bow Valley's downtown Calgary campus at 332 - 6 Avenue SE Calgary, AB.

What is the expected growth in this industry?
The expected growth in Alberta for general office clerks is between 2006 and 2011 is 1.5 to 2.5% each year. It is predicted that 250 to 430 NEW positions will be created each year in addition to job openings due to turnover and retirements.

How much can I expect to earn with an Administrative Professional Certificate?
Salaries are variable depending on years of experience and the employer's salary scale. Currently in Alberta Office Assistants (Administration Assistants) earn from $24,900 - $49,500 per year with an average of $35,900/year. (2007 Alberta Wage and Salary Survey, www.alis.gov.ab.ca/occinfo.)