Transcripts, Official Letters, Parchment Replacements, and Third Party Forms

Payments are required for each document you share with the recipient(s) or when you download a document in PDF file format. For full details, see the Mandatory Non-Instructional Fees.

If you receive an error related to your ZIP/Postal Code during payment, contact your financial institution. This usually means the billing information you entered doesn't match what your bank has on file. Payments may appear as “pending” and can take 24 to 48 hours to be refunded or reversed.

To view newly issued or updated documents, you must first purchase at least one (1) share credit. Before downloading or sharing, it’s important to check your document for accuracy. If you spot an error, contact records@bowvalleycollege.ca right away. Once corrected, the Records department will upload the corrected document and you will be able to use the share credit purchased to view the document going forward.

If you download or share the document before reporting an error, you're responsible for the cost of any additional shares.

Please note: If you share or download a document before reporting an error, you’ll be responsible for the cost of any extra share credits. Share credits are non-refundable, and we’re unable to issue refunds for purchased credits or sharing errors.

Your transcript is an official record of all the courses you have taken while at Bow Valley College. An official transcript is a detailed record containing a summary of your academic activities at Bow Valley College, including a listing of all courses and grades received. The official transcript is certified and bears the signature of Bow Valley College’s Dean of Enrolment Management and Registrar. Bow Valley College produces its official transcript in an electronic format.

Please refer to the official Bow Valley College Transcript Key for institutional transcript legend which provides information for understanding college transcripts.

How to request an official Bow Valley College transcript

Official transcripts should only be requested if you need to download or share them outside of Bow Valley College.

Please ensure your information and personal email address are correct before submitting your request. Complete the Request for Official Transcripts form and email the completed form to records@bowvalleycollege.ca.

When your digital transcript is ready to access, you will receive an email confirmation from MyCreds to your personal email account.

Former Bow Valley College students can request the following official college letters by filling out the Official Letter Request Form available on the college website and sending it to records@bowvalleycollege.ca

Please ensure your information and personal email address are correct before submitting your request.

Types of Letters

Withdrawal Letter: Issued upon request to any former post-secondary student who has not graduated from their post-secondary program, or any other former college student who studied at the college and withdrew from their program or completed coursework without officially graduating and receiving an accredited post-secondary level credential.

Graduation Letter: A graduation letter can be issued upon request to any Bow Valley College alumnus who graduated from their program of studies.

When your digital letter is ready to access, you will receive an email confirmation from MyCreds to your personal email account.

Students can submit RESP (such as Children’s Education Funds, Knowledge First Financial) or Service Canada CPP third party forms that they require to be filled out by the Registrar's Office by either emailing a clear signed and dated PDF copy of the form to records@bowvalleycollege.ca or dropping it off at the Office of the Registrar located in our Downtown Calgary South Campus.

In addition to submitting your RESP or CPP form, please complete the request form and attach the form as a separate document. Requests will not be processed if the form is not signed and dated or if the request form is not attached with the request.

The School of Health and Wellness offers licensing and credentialling application services to students who have graduated from a Practical Nurse Diploma or Certificate program.

It is the responsibility of the student to contact the licensing body regarding requirements and to ensure the form being submitted is the correct form.

For instructions on how to submit your form and share your transcripts with the school, please read the instructions carefully prior to submitting your request.

Students who have graduated from the Practical Nurse Diploma or Certificate program can submit licensing and credentialling application forms (for example, NNAS, CGFNS, CNO, ERES) to the School of Health and Wellness (SHW) at pnprogram@bowvalleycollege.ca.

Documents can take up to 6 weeks to process. The SHW will notify the student by email when the final documents have been issued to the licensing body and the school will reach out to the student if additional information is required.

Students who have not received the final confirmation email within 6 weeks can follow up on the status of the request by contacting the SHW at pnprogram@bowvalleycollege.ca. It can take up to 5 business days for an email response.  Please do not send duplicate status request emails.

For more information on loans and grants (such as, National Student Loans Service Center, Alberta Student Aide Application for Financial Assistance Form, NWT Student Financial Assistance Form D, Student Aid BC Confirmation of Enrolment Form) contact Financial Aid at financialaid@bowvalleycollege.ca